Great review from our recent customer Ellen on Google+.
See for yourself.
“Called Overhead this morning because the weather stripping on my garage door had come off, allowing snow to blow into my garage last night. Jake showed up this afternoon & replaced the stripping. A top quality repair job, excellent service, fair price and very very timely as more snow is expected tonight! THANK YOU!”
Categories: Testimonials
Overhead Door Company of Albuquerque
5656 Pasadena Ave N.E.
Albuquerque, NM 87113
Showroom Hours
Mon – Fri: 7:00 AM to 5:00 PM
Saturday 8:00 AM to Noon
24/7 Emergency Service Available
505-344-3667
Email Us
Google Rating 4.8  Chuck Koerner 17:31 15 Jan 20 Sean was outstanding. Very knowledgeable and didn’t force work that wasn’t necessary. Excellent job performed for an excellent price. They even come all the way out to Edgewood for a very fair to travel fee. Highly recommended!read more  Kathy Lord 04:18 11 Jan 20 Your installer Tony Vega is the best! he did not leave anything behind and he is very organized. Still can not believe he did the job by himself wow!!!his customer service was 100%. Thank you all so much for taking such good care of me. I will for sure recommend you to everyone.read more  Margaret Rouse 22:53 10 Jan 20 Excellent job, thanks guys. I have a single car garage door that was binding on the tracks due to a cable being out of adjustment. Tony Vega and Richard Sanchez listened to my description of the symptoms and studied the cable setup and figured out where to do an adjustment. They finished the adjustment and tested it within the standard time for a service call, so there were no additional charges. Tony and Richard described some of the issues that come with aging garage door equipment but did not try to sell an upgrade to my garage (I really appreciate that). The motor is quieter and the door closes with a single little thump. Great job! Thanks.read more  Kirk Bigger 03:37 06 Jan 20 Had a broken garage door spring. Overhead Door Company were able to come out the same day I called on the day before Christmas Eve. Justin did an amazing job! Once they arrived within the scheduled time slot, Justin took only 30-min to replace the garage door spring. He inspected the other parts of the garage door assembly but didn’t try to up-sell me on parts and service I didn’t need. I researched several of the Albuquerque, NM garage door companies and many of them had negative reviews due to replacing parts not needed and overcharging. Not Overhead Door Company! The price for parts and service were very reasonable! Do your own research like I did but I think you’ll come to find Overhead Door Company the ones to call.read more  Sandra Lynn 19:53 26 Dec 19 Thank you so much to Tony Vega and Richard Sanchez of Overhead Door Company! My garage door stopped working on Christmas Eve. I called on Christmas Day to make an appointment and was able to reach a very nice customer service rep who scheduled an appointment for me right away. Tony and Richard called ahead of the appointment time, showed up as scheduled and got my garage door working in less than 30 minutes. They also took the time to explain how I can maintain the door. Both techs were very respectful and got the job done quickly. And it was reasonably priced.Super happy with the service and will call them for any future needs.Thanks!read more  Jay Perkins 14:50 24 Dec 19 I called in the morning with questions about springs. I had a Wayne Dalton system on a much lighter door that had failed. I was recommended to go with the standard style spring and Gary came out that afternoon and weighed the door I made and got it rolling in under a couple of hours.read more  Jennifer Anderson 20:56 13 Dec 19 We had our doors replaced due to hail damage. The whole process was very pleasant. From the consultation to the doors being installed. They look great and are a big improvement over the old doors. The technicians, Tony and Richard called to let me know they were on their way, showed up and went right to work. Both were friendly, knowledgeable and professional. Great company!read more  Nolan Interial 03:05 12 Dec 19 The Overhead Door Company did a great job. They were able to help with the garage door within a couple hours of calling. Trent was very professional and friendly. He explained everything that was wrong with the garage and walked us step by step on how he fixed it. I would recommend them.read more  Mark Abramson 22:27 11 Dec 19 My double car garage door torsion spring broke yesterday and Overhead garage door co. immediately sent out a great technician named Trent. He was knowledgeable, considerate and very professional. He knew exactly what he was doing and went out of his way to explain everything and how the spring and garage door works and how it can affect the functioning of the motor and torsion spring. He even heard the door creaking and sprayed the rollers and adjusted the motor so the door worked perfectly. If you have the chance to request Trent by name it is worth your while. You will rarely find a better person to fix your door problem in my opinion. As for the company itself, I feel they were Very reasonable in their pricing and will definitely use them again if needed. Great experience! Thank you, Trentread more  Rebecca Sitterly 18:22 04 Dec 19 Our technician, James Adams, was excellent. He was right on time, he tried every possible less expensive method of repairing the situation, and he was very helpful and informative. He got the job done quickly. Thank you very much for your help.read more  James Silver 16:34 29 Nov 19 The Overhead Door Company did a fantastic job repairing and servicing my overhead doors. The call taker was courteous and pleasantly worked with my schedule to find a time for a technician to meet me for my repairs. The technician, Trent, was also very courteous and knowledgeable. I appreciate the time he took to explain the problem, professionally install my new parts, and even lubricate my overhead door for me. He insured that I was completely satisfied prior to leaving. Great job Overhead Door Company!read more  Robert Heide 18:00 23 Nov 19 About the easiest home improvement project I’ve ever had. Hobie completed the estimate in less than an hour. I had some custom options added so it took 3 weeks for everything to arrive. Richard S. and Tony V. did the installation of the door, opener, external keypad and control pad in 3 hours. They walked me thru all of the new components and provided the instructions for the smart phone app. Everyone arrived on time. Everyone acted in a professional manner. I couldn’t ask for anything more. Highly recommended!read more  Jeremy Howard 18:18 20 Nov 19 I love this company! We had a spring break on our 2 car garage door trapping my car inside. I called Overhead Door and they had Tony Vega come out within 2 hours of the call. Tony was very professional, answered all my questions, and had the part replaced in 30 minutes! Highly recommend! Thank you Tony for your great work and thank you Overhead Door for the great customer service!read more  Gabriela Del Rio 00:56 20 Nov 19 Great company! James showed up a couple of hours after I called to schedule a visit and my garage door was repaired in about 30 minutes. Very professional and incredibly easy to work with. Great experience with this company and amazing costumer service. Highly recommend!read more  Bruce Orem 23:18 30 Oct 19 Great service. Clear pricing. Multiple options provides. Clean install. Trent was great to work with. I will definitely call again when my other 20 year old opener does.read more  Clare Manning 23:17 22 Oct 19 I just got my new garage door installed. Tony, the technician, was awesome! He made sure everything was perfect and that I was happy. This was my first door from Overhead Doors. They were professional, on time and did a fantastic job! Wonderful experience! I highly recommend them. Thank you Tony and the Overhead Doors team!!read more  Tamora Daws 21:23 15 Oct 19 Great customer service. Our garage door stopped operating late one Friday afternoon, preventing us from being able to get our car out and after trying 2 other companies, who couldn’t get to us until the following Monday, Overhead Door came out and long story short, we ended up buying a new garage door and opener! The installation went smoothly and Tony Vega, the installer explained to us how everything worked and didn’t leave until we understood everything operationally. Great job!read more  Rdz Ziunce 14:52 15 Oct 19 I had a spring break last night around 6:30 pm. I made my appointment online (super easy) and scheduled it for their 8 am – noon time slot. The technician (Justin) was at my house just before 8 am! I had Justin replace both springs, and by 8:45 am all done. Quick, efficient, professional and even some conversation. I will definitely recommend Overhead Door to my friends and family. Thank you Overhead Door and thank you Justin. Robertread more  Justice Wise 01:29 04 Oct 19 Throughout the whole experience in purchasing and installing our new garage door, Overhead Door was friendly and informative. We received timely and professional communication and knew exactly what to expect. Tony and Edward were fantastic when installing our new door and kept us informed as they worked. The door was flawlessly installed and we would recommend this company and Tony and Edward to anyone.read more  Daniel Perry 19:37 28 Sep 19 Highly recommend. I called late in the afternoon and was able to get an appointment first thing the next morning. The service technician, James A., was prompt and efficient. I also felt the price was reasonable. Will definitely keep their sticker on the back of my garage door for reference.read more  Cody Neri 19:37 27 Sep 19 Tony and Richard came by today and installed a whole new garage door on my house! These guys showed up right on time, with great friendly attitudes and ready to work! They did very quality and clean work. They got the whole job done start to finish in just about 3 hours.read more  terrell lacour 16:16 26 Sep 19 Excellent customer service!! I called to have my garage door opener repaired and it ended up needing to be replaced. The installer was super nice and professional. He came back the next morning, installed the new opener in less than an hour, and for way cheaper than I had thought. All in all it was painless and you guys are awesome!!read more  Susan 02:16 18 Sep 19 highly recommend them!! I called on a Friday afternoon and was able to get an appointment first thing Saturday morning (it wasn’t an emergency). Technician Tony V. showed up on time, let me know right away what was wrong and the price (very reasonable!!). He was efficient, friendly, and let me know exactly what he did. he also gave me some maintenance tips/tricks.read more  Tim Epling 14:11 09 Sep 19 Tony Vega came out to do some warranty repair work that was not done correctly the first time, which was a week before. He went above and beyond to resolve the issue. His service was outstanding and I appreciate his efforts. The garage door works perfectly now.read more  Squirrel Girl 02:17 29 Aug 19 I was able to make an appt in a reasonable period of time. Like almost all folks, I had to be home for a 4 hour window. The guy was kind of silent when he went about investigating my door. I was able to engage him in a conversation and he was quite personable. I knew it wasn’t too bad of a job (no bent tracks or anything). Sure enough, he got it fixed quickly and now my door works again! The price was reasonable for a repair guy to make a house call.read more  Kellie Kovach 18:54 28 Aug 19 We were in immediate need of service on our garage door. Overhead Door responded with a sense of urgency. Our technician was extremely knowledgeable & efficient. He quickly assessed the problem & resolved it within a few short minutes. He went above & beyond all while being friendly & professional! I highly recommend Overhead Door & will use them again should the need arise.read more  Craig Hanson 14:38 27 Aug 19 Great experience and professional service from the quote process to the final installation. Pricing was competitive; they even provided the garage door opener/engine with a higher level model than the other companies at the same cost. Communication was great…thanks for a great job!!read more  djaleigh4 01:01 24 Aug 19 fast, prompt, professional service. Spoke with Lance about a concern I had, and he was very understanding. He handled it in an empathetic and fair way. I recommend their services with 5 stars! :)read more  Jim Tate 19:29 19 Aug 19 I have been doing business with Overhead Door for over 40 years. I was very impressed and pleased with the work that their tech-James Adams did in a service call today. He was professional and helpful. Went above and beyond for a reasonable price. Made sure everything was right. Will continue using Overhead for all of my residential and commercial needs. Jimread more  Shawn 00:38 06 Aug 19 I called and they had same day service available. The technician, James Adams, was very thorough. He called the office with a question when unsure himself. He explained what he was doing and gave me some tips to make the garage door open more smoothly in the future. I appreciated the quick service and good technician.read more  sbholley 22:18 05 Aug 19 Fast service! I called in the morning and James Adams came out in the first schedule of day. He zipped around fixing the door with expertise! Price was very reasonable!read more  Larry Ortiz 23:34 03 Aug 19 The Overhead Door of Albuquerque was recommended by many and after having both of my garage doors repaired, I now know why. James Adams immediately knew what the issues were and began fixing them immediately as well. Thirty minutes later both doors were working again. Thank you to your team, the service was incredible from the moment I set my appointment to the end of the service.read more  Cheryl Jorgensen 15:44 31 Jul 19 From start to finish, Overhead Door Company of Albuquerque deserves 5 stars. First of all, I didn’t realize it but they offer 24/7 service! Another thing I like is that customers can schedule a service appointment ONLINE in addition to over the phone. Communication from the office staff was also stellar. The tech, Justin, was able to get to my house a little early and fixed the broken spring on our overhead garage door very efficiently. He was also professional and personable. It’s nice to see a company work hard at pleasing their customers! Would highly recommend.OH…and one thing Justin taught me was that if you have to do an emergency override to OPEN an overhead garage door…it’s probably due to a broken spring (I didn’t even look before calling).read more  Christopher Tebo 21:35 30 Jul 19 The estimator arrived on time and was professional and efficient. On the day of install the techs (David and Richard) let us know they were on their way over – again on time. Both worked efficiently together to take care of two new door component installs that look and operate great. I believe you should get what you pay for when it comes to trade-specific work. Overhead Door certainly met my expectations for quality work at the right price and I’ll likely call them for my next project.read more  Jarrod Padilla 22:10 17 Jul 19 We got our glass garage doors installed in our new home and they did an awesome job. Our installers Richard Sanchez and David Garcia did a great job on the installation and Sean and Lance were great to work with on the sales end. Would highly recommend!!!read more  Sandra Soriano 21:41 16 Jul 19 I would defiantly recommend Overhead Door’s to everyone and would contact them again, if need be. Excellent Customer Service from the office staff to my technician James. The spring on my 2 car garage door had broken. Scheduling was a breeze. I received a call from James, letting me know he was on his way. James was very professional and personable. He had the job done quick and efficient, he made sure everything was working (actually working better than before) properly, oiled/greased so that all worked smoothly He even took care of readjusting one of the brackets on my 3rd car garage door.read more  Steven Dougherty 18:46 16 Jul 19 We have always had a positive experience with Overhead door. They were able to respond to our broken door spring within a couple of hours. Our tech Tony was professional, polite and yet personable. We highly recommend Overhead Door for any garage door needs.read more  Jan Garrett 22:44 15 Jul 19 Overhead Door was able to complete the work within 3 hours of my call. Justin was courteous and efficient. I was given prices during my initial call which did not change after completion of the work. The prices were in line with research I had done.read more  Amon Roe 19:52 15 Jul 19 Justin came out and replaced our springs. He was professional and answered my questions honestly. He got the job done quickly and ensured everything was operational before he left. I’ve been in or around residential construction most of my life and in my opinion, Overhead Door is the gold standard. I highly recommend them to anyone. Hopefully you’ll get Justin.read more  victoria doom 16:57 01 Jul 19 I have had an Overhead Door for about 25 years. It has required very little maintenance during those years. Service staff from Santa Fe has always been polite and helpful. I just had the motor replaced and my appointment was scheduled within the week. Serviceman Gregory was prompt, polite, and finished the job quickly . Reasonable cost. Will continue to use their services.read more  LouAnn Clymer 14:30 29 Jun 19 Had our cables, hinges replaced and all the mechanisms greased or oiled. Justin was great. Had the whole thing done within an hour. Door operates quietly and smoothly. Would highly recommend Overhead Door for anyone looking to upgrade or service their current situation.read more  Nicholas Degenhart 03:13 26 Jun 19 Had our whole door/motor/chain/tracks replaced. Richard & David were great. Had the whole thing done within a few hours. Door operates quietly and looks awesome. Would highly recommend Overhead Door for anyone looking to upgrade their current situation.read more  Tom Womack 02:54 25 Jun 19 I called at 8:00 on Monday morning and the service was complete by 9;30 the same day. Justin called before he got here and was professional and very helpful.. He did an excellent job. I could not have had a better experience.read more  Marion Mccreary 18:05 19 Jun 19 Richard and David were very professional and did an awesome job installing two new openers for me. They adjusted the doors and replaced hardware. The doors now open so very quietly!I am beyond pleased!read more  Maryann Pfeil 18:09 17 Jun 19 Richard & Tony just replaced our garage door. The door operates smoothly and quietly once again. The gentleman arrived and completed their work as promised. They were professional and friendly, explaining the process and proper care. I highly recommend this company.read more  Eva Angeli 20:41 12 Jun 19 Great service from this company. I called this morning about an issue, and they were able to come out same day! My technician, James Adams, was very knowledgeable about garage doors and performed an overall maintenance/check in addition to fixing the problem.read more  Mike King 18:52 12 Jun 19 Had an amazing experience with Overhead Door – the technician Tony Vega was fast, complete, and clean. Now I have a garage door that looks nice and functions perfectly. Thank you!read more  jan squires 16:26 05 Jun 19 On time, professional, knowledgeable, and willing to share that knowledge with a smile….what more can you ask for? Richard Sanchez & David Garcia were competent & efficient, took time to explain the little extra details…..I thank them very much…..and the next day, a gentleman named James came & installed a door keypad that I added, he also was very pleasant & efficient…read more  Amy Meyer Allen 19:37 16 May 19 Loved the service we received from Overhead Door! Tony Vega, the tech I had today, was great – very polite, on time, called and let me know when he would arrive. Finished the job quickly. Reasonably priced and fair. I recommend them!read more  savanna martinez 03:11 15 May 19 Had a great experience working with this company. Amazing customer service. Quick and timely install. The technician was very helpful and informative.read more  Laraine B 12:23 08 May 19 Overhead was amazing to work with and reasonably priced. Tony Vega did our installation and was done in a timely manner and was very knowledgeable and answered all questions i had. I would highly recommend overhead. Thanks again overhead and tony!read more  Terry Skinner 22:31 12 Apr 19 Tony Vega and Richard Sanchez installed our new garage door today and they were great! They showed up on time, got right to work and explained all of the new features of our door. The installation and clean-up – perfect! The new door is very quiet. Thank you Overhead Doors! And thank you Tony and Richard!!read more  Sydney Lukes 16:38 25 Mar 19 Tony did an amazing job on our new garage door! He finished the job in just around 2 hours and it turned out perfect. Definitely recommend this company to anyone who needs a garage fix or replacement!read more  Baldieforprez 21:44 28 Feb 19 I was totally prepared to drop 500 on a new garage door opener and tune up. Without being prompted I was asked why are you replacing this system. I was educated on what was needed and my system was not replaced just given a solid tune up. The door works like new and it only cost me 200 dollars. Very impressed.read more  Michael Franklin 15:07 02 Feb 19 My husband and I love our new door!! The salesperson went over all our options and helped us pick the best door for our needs. Tony showed up on time, worked around the electrician wiring our garage and got the job done amazingly fast. It was pain free for us and now we have a beautiful new door to enter our home. Thank you for the service!!read more  Bruce Nelson 21:54 22 Jan 19 The installation of a new garage door was done quickly and efficiently. Our options were clearly explained, and the service technicians were courteous, walked us through the operating procedures, and cleaned up after installation. The door looks and works great, and the price was reasonable.read more  A Martinez 20:39 18 Jan 19 Great service. I called Overhead and they came out within an hour and replaced both of the springs on my garage door. I won’t use any other company! Thank you Overhead Door!read more  Cathy McGinnis 16:49 15 Jan 19 Tony Vega and David Garcia just finished putting in my new Gagrage door. They were extremely courteous and cautious with my critters. Tony took the time to show me the new emergency features of the door and didn’t leave until I was satisfied with the job. Overhead Door rocks and I have been using them for over 20 years. Thanks guys👍read more  Will Herschler 21:11 13 Dec 18 From Hobie’s timely estimate to Tony ‘s most excellent install, I’m thrilled with the service and quality of our new double door/opener. Professional, punctual, and very pleasant company to deal with. Highly recommended, thanks!!read more  Holly Rahn 02:49 13 Dec 18 Outstanding customer service. Just had a new garage door installed. Salesman was outstanding and thoroughly answered my questions. The technician (Tony Vega) who installed the door was excellent and went over all aspects of the installation and operation of the door. He did an excellent job with the install and properly cleaned up after himself. Entire staff were professional; highly recommend Overhead Door, their product and staff. Happy Holidays! JRread more  Bernue Lithgow 19:56 06 Dec 18 I recently had a new double garage door installed. The old one was still operable but I wanted insulated and a new look. I could have gotten a less expensive one but you get what you pay for. The office staff was very nice and very helpful. The installer, Tony Vega, was the best technician I have ever had come to my house. Very professional, prompt and knowledgeable. He took his time to make sure that the door was securely installed and explained everything. He was great! Very happy with my new door. I would recommend OVERHEAD to everyone.read more  Anna Lamberson 23:40 29 Nov 18 Had 2 garage doors for my house replaced today. Tony Vega did an excellent job. Very kind and helpful and attentive to detail. Couldn’t ask for better service. Thank you!read more  Deborah Duran 02:15 28 Nov 18 Wow! What a professional experience! The installer (Tony Vega) arrived promptly and conducted himself is a very professional manner. The job was done expertly! Tony was polite, pleasant and took the time to be sure that my daughter and I totally understood the proper operation of the garage door in both a normal situation and in the event of a power outage. I’ll tell my sphere to ask for him personally whenever they need garage door service or installation.read more  Paula Vallejos 23:04 20 Nov 18 When the other company didn’t call me back to schedule an appointment I called Overhead Door Co. The lady I scheduled with was very personable and helpful. 20 minutes after I hung up the phone I had a same day visit from Hobie who gave me an estimate and scheduled the installation date. 4 days later as promised, Tony arrived on time (who knew?) and he did a great job replacing my old pivot style garage door. He answered all my questions with grace, humor, and patience. I highly recommend Overhead Doors! These people get sh** done!!read more  Mark Marshall 22:11 15 Oct 18 Very good. They were fast to make an appointment, arrived on time and did the correct work . It was very nice to have an efficient and polite workman. He explained what needed to be done and why. Thank you to Justin.read more  Stu Stetson 20:21 04 Oct 18 The two techs (Tony Vega and David Garcia) did a wonderful job installing my garage doors. They were very professional & knowledgeable. Please thank them both for me again. Stu Stetsonread more  Thomas Rader 16:34 02 Oct 18 Tony V was my installer and he did an excellent job. We had to replace an old pivot style door from the 50s. The install was done quickly and correctly, even considering he had to construct a frame due to our block wall construction. He was very personable and answered any question I had.I would highly recommend Overhead Door for garage doors.read more  Susan LaBarge 18:38 01 Oct 18 Excellent service! Very quick turn around time to get my new door and opener. Tony was right on time, efficient installation and quality product! Thanks Tony -👍🏻read more  Bob G 17:19 12 Sep 18 Recently had to replace one of my garage doors. The work was done by Tony Vega and was done in such a manner that the result exceeded my expectations. He got to my home a bit earlier than originally scheduled and finished the job ahead of when he had anticipated. He cleaned up all debris and cardboard, explained the operation, and had me look at both the inside and outside of the door to make sure it met my expectations. He also showed me the panels before he installed them to be sure we were all on the same page, He removed all of the old panels and parts. From now on, when I need service, I will call Overhead Door and hope that Tony Vega is available for the work I need done.read more  Marlin Kraft 16:25 03 Sep 18 Tony Vega did an outstanding job installing my new garage door. He is an exceptional employee who takes pride in his work. Diligent, thorough and a has wonderful personality. Thanks Tonyread more  Terry Bates 20:33 24 Aug 18 Tony Vega did a wonderful job installing my new garage doors. Very efficient and polite. I definitely recommend himread more  Marsha Highum 18:47 08 Aug 18 I am very impressed with overhead door company. Our tech was fast courteous and professional. It was a pleasure having Tony Vega install our door THANK YOUread more  Lorrie Baca 18:33 05 Aug 18 Tony Vega was our technician that installed our garage doors. I have to compliment him on his timeliness and professionalism. He represents your company standards well. Great company to do business with.read more  Eric B 20:56 03 Jul 18 Nice show room. But didn’t have product we were looking for. We were looking for some sort of sun screen for the garage door windows. The staff at Overhead Door Company are super, super-nice. They clearly have very pro service and products.read more  J D Olague 05:01 11 May 18 Wednesday May 9th, our garage door frame pulled away from the wall on one side. This happened at 630am. Cables were hanging pulleys fell to the floor, what a mess. I called OHD at 650am, was told a technician would be here between 8am and noon. Was stressing out as I had to be at work at noon. Looking at the mess in my garage I figured this would be an all day and very expensive job. The technician Patrick, called at 715am said he would be here in 45 minutes. He arrived at 755pm. Took a look at the mess and assured me he had seen worse. He said “I’ll have you ready to go in about 20 minutes”. I said no way. He finished the job and was driving away by 825am. That included the 5 minutes it took to do the paperwork. He finished in 20 minutes!! Unbelievable!! He was very professional, knowledgeable and courteous. Not only did he make the nessesary repairs but also did some preventative maintenance to make sure this didn’t happen again. Patrick is an asset to your company. I highly recommend Overhead Door.read more  Alan Stuart 22:03 17 Apr 18 Excellent service! Easy to set up an appointment online. Justin, the technician, arrived promptly at 8 a.m. He installed a new motor and rail and serviced the garage door. His work was exceptional and thorough. He represented his company professionally and was very friendly and amiable. I highly recommend this company.read more  Marcos Chavira 22:13 20 Mar 18 We have used Overhead Door Company twice. Both times they have been EXCELLENT same day service. The technicians are knowledgable and fast. I highly recommend them!read more  joseph stevens 16:05 17 Mar 18 Called this morning concerning a broken spring got a call immediately and got put on the schedule iam very happy with the customer service Service Technician Trent came out was very professional explained everything to me did a great job I Will definitely recommend thanks allread more  Becca Peterson 15:37 02 Feb 18 Just had Justin out to check on a loud noise the door made upon lift. 30 minutes and a service fee and all is quiet and safe again! I love the customer service this company has from technicians to office staff. Thank you!read more  Pablo Gallegos 07:05 19 Jan 18 Very helpful they close at 5pm got there at 5:10 receptionist came to door said they were close they were open on Sat. Asked her if she could sell me a garage remote so I WOULDN’T have to come back. Sure come on in with out hesitation. Really appreciated HER. THANK YOU OVERHEAD!!!read more  Rob Rogers 22:35 25 Dec 17 I called Overhead door for a garage door problem I was having. Appointment was set promptly, guys were here at the appointed time. They provided a decent service, but didn’t fix it entirely correct the 1st go around. I called to voice my disappointment to management. In speaking with a manager he told me that he wanted to make it right. He scheduled an appointment for me the following day with Justin. The service provided by Justin was excellent, he fixed it correctly, and management extended me a discount for my troubles. I appreciate their willingness to make it right, and I give them 4 stars for making the correct repairs. My garage door is working perfectly.read more  Paul Sands 19:22 14 Dec 17 My father of 89 years had Overhead Door install a new door over 6 years ago. There had been an intermittent problem with the garage door opener. I made an appointment to have a tech diagnose the problem and he found an issue due to the original installation . He corrected the problem and then went even further to “fine tune” the whole operation. Very professional tech and reported to the office manager the situation. After a brief discussion , the decision to completely warranty the repairs and maintenance, even though it was not in the warranty period, was given. Bravo , my Dad was very impressed how beautiful and quiet his door operates now than ever! Thank you very much for having a professional and good business ethics, really hard to find that, and dealing with a senior citizen on a compassionate and professional way! Highly recommend this company, awesome job to their whole team.read more  Nick in NM 03:18 09 Oct 17 Best Custom garage doors in SF/Abq. Exceptional customer service and installation craftsmanship. Highly recommend!read more  Linda Sampson 21:47 12 Aug 17 Had the Garage door opener I needed and service was excellent and very pleasant!  Patrick Griebel 01:07 22 Feb 17 2-21-17: Had called Precision, who I had worked with before. As before, I got the upsell (and some attitude) when all that was needed, according to Overhead Door Company was a replacement of my springs. Spent $280 versus well over $700 as quoted by Precision. So kudos to Overhead Door for just telling it like it was. The tech even offered to help me program my vehicle’s on-board garage door opener. I’m sure Precision is competent, but I think I would certainly trust and recommend Overhad much more based on this experience.read more  |
