Quick Garage Door Service | Overhead Door of Albuquerque

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Quick Service When Time Is Tight

March 2, 2015 | trice

Great review from our recent customer Ellen on Google+.

See for yourself.

“Called Overhead this morning because the weather stripping on my garage door had come off, allowing snow to blow into my garage last night. Jake showed up this afternoon & replaced the stripping. A top quality repair job, excellent service, fair price and very very timely as more snow is expected tonight! THANK YOU!”

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Categories: Testimonials

I was able to make an appt in a reasonable period of time. Like almost all folks, I had to be home for a 4 hour window. The guy was kind of silent when he went about investigating my door. I was able to engage him in a conversation and he was quite personable. I knew it wasn’t too bad of a job (no bent tracks or anything). Sure enough, he got it fixed quickly and now my door works again! The price was reasonable for a repair guy to make a house call.read more

Kellie Kovach

18:54 28 Aug 19

We were in immediate need of service on our garage door. Overhead Door responded with a sense of urgency. Our technician was extremely knowledgeable & efficient. He quickly assessed the problem & resolved it within a few short minutes. He went above & beyond all while being friendly & professional! I highly recommend Overhead Door & will use them again should the need arise.read more

Craig Hanson

14:38 27 Aug 19

Great experience and professional service from the quote process to the final installation. Pricing was competitive; they even provided the garage door opener/engine with a higher level model than the other companies at the same cost. Communication was great…thanks for a great job!!read more

djaleigh4

01:01 24 Aug 19

fast, prompt, professional service. Spoke with Lance about a concern I had, and he was very understanding. He handled it in an empathetic and fair way. I recommend their services with 5 stars! :)read more

Jim Tate

19:29 19 Aug 19

I have been doing business with Overhead Door for over 40 years. I was very impressed and pleased with the work that their tech-James Adams did in a service call today. He was professional and helpful. Went above and beyond for a reasonable price. Made sure everything was right. Will continue using Overhead for all of my residential and commercial needs. Jimread more

Shawn

00:38 06 Aug 19

I called and they had same day service available. The technician, James Adams, was very thorough. He called the office with a question when unsure himself. He explained what he was doing and gave me some tips to make the garage door open more smoothly in the future. I appreciated the quick service and good technician.read more

sbholley

22:18 05 Aug 19

Fast service! I called in the morning and James Adams came out in the first schedule of day. He zipped around fixing the door with expertise! Price was very reasonable!read more

Larry Ortiz

23:34 03 Aug 19

The Overhead Door of Albuquerque was recommended by many and after having both of my garage doors repaired, I now know why. James Adams immediately knew what the issues were and began fixing them immediately as well. Thirty minutes later both doors were working again. Thank you to your team, the service was incredible from the moment I set my appointment to the end of the service.read more

Cheryl Jorgensen

15:44 31 Jul 19

From start to finish, Overhead Door Company of Albuquerque deserves 5 stars. First of all, I didn’t realize it but they offer 24/7 service! Another thing I like is that customers can schedule a service appointment ONLINE in addition to over the phone. Communication from the office staff was also stellar. The tech, Justin, was able to get to my house a little early and fixed the broken spring on our overhead garage door very efficiently. He was also professional and personable. It’s nice to see a company work hard at pleasing their customers! Would highly recommend.OH…and one thing Justin taught me was that if you have to do an emergency override to OPEN an overhead garage door…it’s probably due to a broken spring (I didn’t even look before calling).read more

Christopher Tebo

21:35 30 Jul 19

The estimator arrived on time and was professional and efficient. On the day of install the techs (David and Richard) let us know they were on their way over – again on time. Both worked efficiently together to take care of two new door component installs that look and operate great. I believe you should get what you pay for when it comes to trade-specific work. Overhead Door certainly met my expectations for quality work at the right price and I’ll likely call them for my next project.read more

Jarrod Padilla

22:10 17 Jul 19

We got our glass garage doors installed in our new home and they did an awesome job. Our installers Richard Sanchez and David Garcia did a great job on the installation and Sean and Lance were great to work with on the sales end. Would highly recommend!!!read more

Sandra Soriano

21:41 16 Jul 19

I would defiantly recommend Overhead Door’s to everyone and would contact them again, if need be. Excellent Customer Service from the office staff to my technician James. The spring on my 2 car garage door had broken. Scheduling was a breeze. I received a call from James, letting me know he was on his way. James was very professional and personable. He had the job done quick and efficient, he made sure everything was working (actually working better than before) properly, oiled/greased so that all worked smoothly He even took care of readjusting one of the brackets on my 3rd car garage door.read more

Steven Dougherty

18:46 16 Jul 19

We have always had a positive experience with Overhead door. They were able to respond to our broken door spring within a couple of hours. Our tech Tony was professional, polite and yet personable. We highly recommend Overhead Door for any garage door needs.read more

Jan Garrett

22:44 15 Jul 19

Overhead Door was able to complete the work within 3 hours of my call. Justin was courteous and efficient. I was given prices during my initial call which did not change after completion of the work. The prices were in line with research I had done.read more

Amon Roe

19:52 15 Jul 19

Justin came out and replaced our springs. He was professional and answered my questions honestly. He got the job done quickly and ensured everything was operational before he left. I’ve been in or around residential construction most of my life and in my opinion, Overhead Door is the gold standard. I highly recommend them to anyone. Hopefully you’ll get Justin.read more

victoria doom

16:57 01 Jul 19

I have had an Overhead Door for about 25 years. It has required very little maintenance during those years. Service staff from Santa Fe has always been polite and helpful. I just had the motor replaced and my appointment was scheduled within the week. Serviceman Gregory was prompt, polite, and finished the job quickly . Reasonable cost. Will continue to use their services.read more

LouAnn Clymer

14:30 29 Jun 19

Had our cables, hinges replaced and all the mechanisms greased or oiled. Justin was great. Had the whole thing done within an hour. Door operates quietly and smoothly. Would highly recommend Overhead Door for anyone looking to upgrade or service their current situation.read more

Nicholas Degenhart

03:13 26 Jun 19

Had our whole door/motor/chain/tracks replaced. Richard & David were great. Had the whole thing done within a few hours. Door operates quietly and looks awesome. Would highly recommend Overhead Door for anyone looking to upgrade their current situation.read more

Tom Womack

02:54 25 Jun 19

I called at 8:00 on Monday morning and the service was complete by 9;30 the same day. Justin called before he got here and was professional and very helpful.. He did an excellent job. I could not have had a better experience.read more

Marion Mccreary

18:05 19 Jun 19

Richard and David were very professional and did an awesome job installing two new openers for me. They adjusted the doors and replaced hardware. The doors now open so very quietly!I am beyond pleased!read more

Maryann Pfeil

18:09 17 Jun 19

Richard & Tony just replaced our garage door. The door operates smoothly and quietly once again. The gentleman arrived and completed their work as promised. They were professional and friendly, explaining the process and proper care. I highly recommend this company.read more

Eva Angeli

20:41 12 Jun 19

Great service from this company. I called this morning about an issue, and they were able to come out same day! My technician, James Adams, was very knowledgeable about garage doors and performed an overall maintenance/check in addition to fixing the problem.read more

Mike King

18:52 12 Jun 19

Had an amazing experience with Overhead Door – the technician Tony Vega was fast, complete, and clean. Now I have a garage door that looks nice and functions perfectly. Thank you!read more

jan squires

16:26 05 Jun 19

On time, professional, knowledgeable, and willing to share that knowledge with a smile….what more can you ask for? Richard Sanchez & David Garcia were competent & efficient, took time to explain the little extra details…..I thank them very much…..and the next day, a gentleman named James came & installed a door keypad that I added, he also was very pleasant & efficient…read more

Amy Meyer Allen

19:37 16 May 19

Loved the service we received from Overhead Door! Tony Vega, the tech I had today, was great – very polite, on time, called and let me know when he would arrive. Finished the job quickly. Reasonably priced and fair. I recommend them!read more

savanna martinez

03:11 15 May 19

Had a great experience working with this company. Amazing customer service. Quick and timely install. The technician was very helpful and informative.read more

Laraine B

12:23 08 May 19

Overhead was amazing to work with and reasonably priced. Tony Vega did our installation and was done in a timely manner and was very knowledgeable and answered all questions i had. I would highly recommend overhead. Thanks again overhead and tony!read more

Terry Skinner

22:31 12 Apr 19

Tony Vega and Richard Sanchez installed our new garage door today and they were great! They showed up on time, got right to work and explained all of the new features of our door. The installation and clean-up – perfect! The new door is very quiet. Thank you Overhead Doors! And thank you Tony and Richard!!read more

Sydney Lukes

16:38 25 Mar 19

Tony did an amazing job on our new garage door! He finished the job in just around 2 hours and it turned out perfect. Definitely recommend this company to anyone who needs a garage fix or replacement!read more

Baldieforprez

21:44 28 Feb 19

I was totally prepared to drop 500 on a new garage door opener and tune up. Without being prompted I was asked why are you replacing this system. I was educated on what was needed and my system was not replaced just given a solid tune up. The door works like new and it only cost me 200 dollars. Very impressed.read more

Michael Franklin

15:07 02 Feb 19

My husband and I love our new door!! The salesperson went over all our options and helped us pick the best door for our needs. Tony showed up on time, worked around the electrician wiring our garage and got the job done amazingly fast. It was pain free for us and now we have a beautiful new door to enter our home. Thank you for the service!!read more

Bruce Nelson

21:54 22 Jan 19

The installation of a new garage door was done quickly and efficiently. Our options were clearly explained, and the service technicians were courteous, walked us through the operating procedures, and cleaned up after installation. The door looks and works great, and the price was reasonable.read more

A Martinez

20:39 18 Jan 19

Great service. I called Overhead and they came out within an hour and replaced both of the springs on my garage door. I won’t use any other company! Thank you Overhead Door!read more

Cathy McGinnis

16:49 15 Jan 19

Tony Vega and David Garcia just finished putting in my new Gagrage door. They were extremely courteous and cautious with my critters. Tony took the time to show me the new emergency features of the door and didn’t leave until I was satisfied with the job. Overhead Door rocks and I have been using them for over 20 years. Thanks guys👍read more

Will Herschler

21:11 13 Dec 18

From Hobie’s timely estimate to Tony ‘s most excellent install, I’m thrilled with the service and quality of our new double door/opener. Professional, punctual, and very pleasant company to deal with. Highly recommended, thanks!!read more

Holly Rahn

02:49 13 Dec 18

Outstanding customer service. Just had a new garage door installed. Salesman was outstanding and thoroughly answered my questions. The technician (Tony Vega) who installed the door was excellent and went over all aspects of the installation and operation of the door. He did an excellent job with the install and properly cleaned up after himself. Entire staff were professional; highly recommend Overhead Door, their product and staff. Happy Holidays! JRread more

Bernue Lithgow

19:56 06 Dec 18

I recently had a new double garage door installed. The old one was still operable but I wanted insulated and a new look. I could have gotten a less expensive one but you get what you pay for. The office staff was very nice and very helpful. The installer, Tony Vega, was the best technician I have ever had come to my house. Very professional, prompt and knowledgeable. He took his time to make sure that the door was securely installed and explained everything. He was great! Very happy with my new door. I would recommend OVERHEAD to everyone.read more

Anna Lamberson

23:40 29 Nov 18

Had 2 garage doors for my house replaced today. Tony Vega did an excellent job. Very kind and helpful and attentive to detail. Couldn’t ask for better service. Thank you!read more

Deborah Duran

02:15 28 Nov 18

Wow! What a professional experience! The installer (Tony Vega) arrived promptly and conducted himself is a very professional manner. The job was done expertly! Tony was polite, pleasant and took the time to be sure that my daughter and I totally understood the proper operation of the garage door in both a normal situation and in the event of a power outage. I’ll tell my sphere to ask for him personally whenever they need garage door service or installation.read more

Paula Vallejos

23:04 20 Nov 18

When the other company didn’t call me back to schedule an appointment I called Overhead Door Co. The lady I scheduled with was very personable and helpful. 20 minutes after I hung up the phone I had a same day visit from Hobie who gave me an estimate and scheduled the installation date. 4 days later as promised, Tony arrived on time (who knew?) and he did a great job replacing my old pivot style garage door. He answered all my questions with grace, humor, and patience. I highly recommend Overhead Doors! These people get sh** done!!read more

Mark Marshall

22:11 15 Oct 18

Very good. They were fast to make an appointment, arrived on time and did the correct work . It was very nice to have an efficient and polite workman. He explained what needed to be done and why. Thank you to Justin.read more

Stu Stetson

20:21 04 Oct 18

The two techs (Tony Vega and David Garcia) did a wonderful job installing my garage doors. They were very professional & knowledgeable. Please thank them both for me again. Stu Stetsonread more

Thomas Rader

16:34 02 Oct 18

Tony V was my installer and he did an excellent job. We had to replace an old pivot style door from the 50s. The install was done quickly and correctly, even considering he had to construct a frame due to our block wall construction. He was very personable and answered any question I had.I would highly recommend Overhead Door for garage doors.read more

Susan LaBarge

18:38 01 Oct 18

Excellent service! Very quick turn around time to get my new door and opener. Tony was right on time, efficient installation and quality product! Thanks Tony -👍🏻read more

Bob G

17:19 12 Sep 18

Recently had to replace one of my garage doors. The work was done by Tony Vega and was done in such a manner that the result exceeded my expectations. He got to my home a bit earlier than originally scheduled and finished the job ahead of when he had anticipated. He cleaned up all debris and cardboard, explained the operation, and had me look at both the inside and outside of the door to make sure it met my expectations. He also showed me the panels before he installed them to be sure we were all on the same page, He removed all of the old panels and parts. From now on, when I need service, I will call Overhead Door and hope that Tony Vega is available for the work I need done.read more

Marlin Kraft

16:25 03 Sep 18

Tony Vega did an outstanding job installing my new garage door. He is an exceptional employee who takes pride in his work. Diligent, thorough and a has wonderful personality. Thanks Tonyread more

Terry Bates

20:33 24 Aug 18

Tony Vega did a wonderful job installing my new garage doors. Very efficient and polite. I definitely recommend himread more

Marsha Highum

18:47 08 Aug 18

I am very impressed with overhead door company. Our tech was fast courteous and professional. It was a pleasure having Tony Vega install our door THANK YOUread more

Lorrie Baca

18:33 05 Aug 18

Tony Vega was our technician that installed our garage doors. I have to compliment him on his timeliness and professionalism. He represents your company standards well. Great company to do business with.read more

Eric B

20:56 03 Jul 18

Nice show room. But didn’t have product we were looking for. We were looking for some sort of sun screen for the garage door windows. The staff at Overhead Door Company are super, super-nice. They clearly have very pro service and products.read more

J D Olague

05:01 11 May 18

Wednesday May 9th, our garage door frame pulled away from the wall on one side. This happened at 630am. Cables were hanging pulleys fell to the floor, what a mess. I called OHD at 650am, was told a technician would be here between 8am and noon. Was stressing out as I had to be at work at noon. Looking at the mess in my garage I figured this would be an all day and very expensive job. The technician Patrick, called at 715am said he would be here in 45 minutes. He arrived at 755pm. Took a look at the mess and assured me he had seen worse. He said “I’ll have you ready to go in about 20 minutes”. I said no way. He finished the job and was driving away by 825am. That included the 5 minutes it took to do the paperwork. He finished in 20 minutes!! Unbelievable!! He was very professional, knowledgeable and courteous. Not only did he make the nessesary repairs but also did some preventative maintenance to make sure this didn’t happen again. Patrick is an asset to your company. I highly recommend Overhead Door.read more

Alan Stuart

22:03 17 Apr 18

Excellent service! Easy to set up an appointment online. Justin, the technician, arrived promptly at 8 a.m. He installed a new motor and rail and serviced the garage door. His work was exceptional and thorough. He represented his company professionally and was very friendly and amiable. I highly recommend this company.read more

Marcos Chavira

22:13 20 Mar 18

We have used Overhead Door Company twice. Both times they have been EXCELLENT same day service. The technicians are knowledgable and fast. I highly recommend them!read more

joseph stevens

16:05 17 Mar 18

Called this morning concerning a broken spring got a call immediately and got put on the schedule iam very happy with the customer service Service Technician Trent came out was very professional explained everything to me did a great job I Will definitely recommend thanks allread more

Becca Peterson

15:37 02 Feb 18

Just had Justin out to check on a loud noise the door made upon lift. 30 minutes and a service fee and all is quiet and safe again! I love the customer service this company has from technicians to office staff. Thank you!read more

Pablo Gallegos

07:05 19 Jan 18

Very helpful they close at 5pm got there at 5:10 receptionist came to door said they were close they were open on Sat. Asked her if she could sell me a garage remote so I WOULDN’T have to come back. Sure come on in with out hesitation. Really appreciated HER. THANK YOU OVERHEAD!!!read more

Rob Rogers

22:35 25 Dec 17

I called Overhead door for a garage door problem I was having. Appointment was set promptly, guys were here at the appointed time. They provided a decent service, but didn’t fix it entirely correct the 1st go around. I called to voice my disappointment to management. In speaking with a manager he told me that he wanted to make it right. He scheduled an appointment for me the following day with Justin. The service provided by Justin was excellent, he fixed it correctly, and management extended me a discount for my troubles. I appreciate their willingness to make it right, and I give them 4 stars for making the correct repairs. My garage door is working perfectly.read more

Paul Sands

19:22 14 Dec 17

My father of 89 years had Overhead Door install a new door over 6 years ago. There had been an intermittent problem with the garage door opener. I made an appointment to have a tech diagnose the problem and he found an issue due to the original installation . He corrected the problem and then went even further to “fine tune” the whole operation. Very professional tech and reported to the office manager the situation. After a brief discussion , the decision to completely warranty the repairs and maintenance, even though it was not in the warranty period, was given. Bravo , my Dad was very impressed how beautiful and quiet his door operates now than ever! Thank you very much for having a professional and good business ethics, really hard to find that, and dealing with a senior citizen on a compassionate and professional way! Highly recommend this company, awesome job to their whole team.read more

Nick in NM

03:18 09 Oct 17

Best Custom garage doors in SF/Abq. Exceptional customer service and installation craftsmanship. Highly recommend!read more

Linda Sampson

21:47 12 Aug 17

Had the Garage door opener I needed and service was excellent and very pleasant!

Patrick Griebel

01:07 22 Feb 17

2-21-17: Had called Precision, who I had worked with before. As before, I got the upsell (and some attitude) when all that was needed, according to Overhead Door Company was a replacement of my springs. Spent $280 versus well over $700 as quoted by Precision. So kudos to Overhead Door for just telling it like it was. The tech even offered to help me program my vehicle’s on-board garage door opener. I’m sure Precision is competent, but I think I would certainly trust and recommend Overhad much more based on this experience.read more

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